Family tree editing, source management, relationship records, data exports and account-related questions.
Support
We're here to help.
This page is the support entry point for all three COBI Management apps: FamilyLegacy, PulseWave and DressGenius. Send your question to the address below and we'll get back to you promptly.
Contact us
General support & product inquiries:
info@cobimanagement.eu
Privacy & data protection requests:
privacy@cobimanagement.eu
When writing to us, please include the app name, your device model, iOS version and a brief description of the issue. Screenshots are helpful when relevant to your question.
What to expect
Response time
We aim to respond within 5 business days. Most inquiries are answered sooner.
Billing questions
Please include your purchase date, App Store country and order reference if applicable.
Security reminder
Never send passwords, payment card details or government identity numbers by email.
Privacy requests
For data access, deletion or correction requests, use the privacy address above.
App-specific support
Find the right entry point.
Each product page includes a description of its current focus and links back to this support page. You can also reach us directly by email for any of the three apps.
